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Warranty Terms and Conditions

Eichrom’s products are warranted to conform to specifications contained in our ISO 9001:2000 quality system up to the product expiration date¹. Eichrom will accept return of any of its analytical products that are defective and consequently do not perform the analytical process they are designed to perform, provided that defective products are free of all radiochemical contamination.

Eichrom will, at its option, refund, repair or replace defective products with another lot number of the same product or credit the purchase price against a future product purchase. Return shipments will be at the shipper’s expense unless otherwise authorized in writing by Eichrom. Please contact Eichrom for authorization to return defective materials.

The warranties by Eichrom set forth in this price list are intended solely for the benefit of the purchaser of Eichrom’s product. All claims hereunder shall be made by the purchaser. The warranties by Eichrom set forth above are in lieu of all other warranties, express or implied, which are hereby disclaimed and excluded by Eichrom, including any warranty or merchantability or fitness for a particular purpose or use and all obligations or liabilities on the part of Eichrom for damages arising out of or in connection with the use or performance of products. Eichrom shall not be liable to the purchaser of its products nor to any third party for any damages in excess of the purchase price of its product, nor for any special, consequential, exemplary or incidental damages (including lost or anticipated revenues or profits relating to the same), arising from any claim relating to any product, whether such claim is based on warranty, contract, tort, (including negligence or strict liability) or otherwise, even if an authorized representative of Eichrom is advised of the possibility or likelihood of same. Purchasers of Eichrom products acknowledge and agree that payment by Eichrom or the retention by purchaser of such amount is limited by the foregoing sentence and shall be the purchaser’s sole and exclusive remedy in exhaustion of all other remedies at law or in equity and that such remedy shall not be deemed or alleged by purchaser to have failed of its essential purpose.

The products offered in this catalog are for laboratory or manufacturing use only. They are not intended for medicinal or food use. Eichrom assumes no responsibility if these products are used for medicinal or food purposes or are misused in any way.

Eichrom strives to always meet our customers’ needs. If at any time you have questions pertaining to the performance of an Eichrom product, please do not hesitate to call us at 800-422-6693 or 630-963-0320.

¹Eichrom Technologies, Inc. warrants its products covered by the “Analytical Product Line, Worldwide Price List 061” for a period of one (1) year from the date of purchase, provided they are maintained in an environmentally controlled atmosphere. Eichrom manufactures these products under our ISO 9001:2000 quality assurance system.